Terms of service

Terms & Conditions

Effective Date: [Insert Date]

Welcome to BOCAS. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

These Terms, along with our Privacy Policy, Shipping Policy, Refund Policy, and any other policies published on our website, constitute the entire agreement between you and [Bocas oral care LLP] ("BOCAS", "Company", "we", "our", or "us").

These Terms shall be governed by and construed in accordance with the laws of India, and all disputes shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, unless otherwise required by applicable law.

Website Use

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You will use this website only for lawful purposes.

  • You will not misuse, disrupt, interfere with, or attempt to gain unauthorized access to our systems or website.

We reserve the right to suspend or terminate access to any user who violates these Terms.

Products & Services

BOCAS offers oral care products through its website.

We strive to ensure that all product descriptions, specifications, pricing, photographs, and availability are accurate. However:

  • Product images are for illustration purposes only.

  • Actual packaging, colours, and appearance may vary slightly.

  • We reserve the right to modify product specifications, discontinue products, or update prices without prior notice.

Pricing

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Applicable taxes will be charged in accordance with Indian law.

BOCAS reserves the right to correct pricing errors and cancel orders placed at incorrect prices.

Orders

Once an order is placed, you will receive an order confirmation.

This confirmation does not constitute acceptance of your order.

We reserve the right to:

  • Accept or reject any order.

  • Cancel orders suspected of fraud.

  • Refuse service where required by law.

  • Limit purchase quantities.

If payment has already been received for a cancelled order, the amount will be refunded through the original payment method.

Payments

Payments are processed through secure third-party payment gateways.

BOCAS does not store your complete debit card, credit card, UPI, or banking credentials.

By placing an order, you confirm that you are authorized to use the selected payment method.

Shipping & Delivery

Shipping and delivery are governed by our Shipping & Delivery Policy, available on our website.

Delivery timelines are estimates only and may vary due to courier delays or circumstances beyond our control.

Returns, Refunds & Cancellations

Returns, refunds, exchanges, and cancellations are governed by our Returns & Refund Policy.

Please read the policy before placing an order.

Intellectual Property

Unless otherwise stated, all content on the BOCAS website—including but not limited to:

  • Logos

  • Product names

  • Trademarks

  • Images

  • Videos

  • Product descriptions

  • Graphics

  • Website design

  • Text

  • Software

is the exclusive intellectual property of BOCAS or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not:

  • Copy

  • Reproduce

  • Modify

  • Republish

  • Sell

  • Distribute

  • Reverse engineer

  • Commercially exploit

any content from this website without prior written permission.

User Content

If our website allows customers to post reviews, comments, photographs, or other content, you agree that:

  • The content is truthful and accurate.

  • You own or have permission to publish the content.

  • The content does not violate any law or third-party rights.

  • The content is not defamatory, obscene, abusive, misleading, or unlawful.

By submitting content, you grant BOCAS a non-exclusive, royalty-free, worldwide license to use, reproduce, edit, publish, and display such content for marketing, promotional, and operational purposes.

We reserve the right to remove any content without notice.

Cookies

Our website uses cookies and similar technologies to improve website functionality, analyze traffic, and enhance your shopping experience.

By using our website, you consent to our use of cookies in accordance with our Privacy Policy.

Links to Third-Party Websites

Our website may contain links to third-party websites.

These links are provided solely for convenience.

BOCAS has no control over and assumes no responsibility for the content, policies, or practices of any third-party website.

Accessing third-party websites is at your own risk.

Hyperlinking to Our Website

Government agencies, search engines, news organizations, and other reputable organizations may link to our website provided that:

  • the link is not misleading;

  • it does not falsely imply sponsorship or endorsement;

  • it fits within the context of the linking website.

BOCAS reserves the right to request the removal of any hyperlink to its website at any time.

Prohibited Activities

You agree not to:

  • Violate any applicable law.

  • Upload malicious software.

  • Attempt unauthorized access.

  • Interfere with website security.

  • Use automated systems to scrape data.

  • Impersonate another individual or organization.

  • Engage in fraudulent activities.

Violation may result in immediate suspension of access and legal action where applicable.

Limitation of Liability

To the fullest extent permitted by applicable law, BOCAS shall not be liable for:

  • indirect or consequential damages;

  • business interruption;

  • loss of profits;

  • loss of data;

  • delays caused by third parties;

  • technical failures;

  • website downtime.

Our total liability arising from any purchase shall not exceed the amount paid by you for the affected order.

Nothing in these Terms limits any liability that cannot legally be excluded under applicable law.

Disclaimer

The website and all products and services are provided on an "as is" and "as available" basis.

While we make reasonable efforts to keep all information accurate and up to date, we do not guarantee that:

  • the website will always be uninterrupted or error-free;

  • all information is completely accurate at all times;

  • the website will be free from viruses or harmful components.

Your use of the website is at your own risk.

Indemnification

You agree to indemnify and hold harmless BOCAS, its directors, employees, affiliates, and partners from any claims, liabilities, losses, damages, costs, or expenses arising from:

  • your misuse of the website;

  • violation of these Terms;

  • infringement of third-party rights.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

BOCAS reserves the right to update or modify these Terms at any time without prior notice.

Changes become effective immediately upon publication on the website.

Continued use of the website constitutes acceptance of the updated Terms.

Contact Us

For any questions regarding these Terms & Conditions, please contact us:

Email: Bocasoralcare@gmail.com (Replace with your official support email.)

Registered Office:
[Insert Registered Office Address]

Thank you for choosing BOCAS. We appreciate your trust and look forward to helping you achieve better oral health.